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Error when posting in Submit Entry : Professional Division

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Tyler Switzer
(@skullpt)
Posts: 46
Eminent Member
Topic starter
 

Hope you guys are doing good this month.

I've been trying to upload my contest entry in the professional division, but when waiting for everything to upload, I get an error box that reads "An error occured. Please contact an administrator. For more details, look at the console (f12)"

I'm not stressing or nothing because the deadline is still a ways away, but I'm not tech savvy enough to know if this is a problem on my end or the websites.

Anyways, thanks for reading this, hope to hear back from you soon. I'll try uploading later today, maybe a computer reset will fix it.

 
Posted : 21/01/2021 2:22 pm
Hamed reacted
Long Tran
(@longbtran88)
Posts: 33
Eminent Member
 

Hey Tyler, I ran into the same issue when submitting my entry. My upload would get to about 60% and then I would get that error. 

My way around it was reducing my file size. I was originally attempting to upload a 16bit image that was 16mb but then I it lowered to 8bit/6mb and that got it to upload. Ideally, there should be a solution that is better than reducing your image quality but that's what worked for me. 

 
Posted : 21/01/2021 4:23 pm
Hamed and Tyler Switzer reacted
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